OMBUDSMAN FOR ESTATE AGENTS SURVEY RESULTS

We recently took part in a survey for the Ombudsman for Estate Agents. 

The survey results can be downloaded. It goes without saying we are extremely proud of our results.

Referenceline selects 20% of OEA member agents at random to be surveyed each year. Agents are provided with a pack of 20 forms to give to the last 10 buyers and sellers and the responses are sent directly to Referenceline.

Consumers may also contact Referenceline directly to ask for a form. A summary of the results is provided to the Ombudsman for Estate Agents and to the Office of Fair Trading.

We were rated on the following:

• Satisfaction  Overall Satisfaction ratings out of 10.
• Compliance  Individual compliance ratings.
• References  Individual ratings and original handwritten comments

The results are also to be published on the OEA website at www.oea.co.uk

We are pleased to say following this survey, all 100% of our customers surveyed said they would recommend us.

 

So take a completely fresh approach,
call us today for your free valuation

01483 79 88 40